Service Model » Relationship Model
:: Business Model

MGL is fully flexible in fashioning IT partnering arrangements that are tailored to our client’s requirements. For example, we devised the BOT (Build, Own, Transfer) model for a leading telecom company; and we conceived the Capacity Pooling model for a leading global bank.

Our business partnership models

Every partnering model will be drawn upon services that are necessary for the fulfillment of that engagement. A defined process and a methodology govern every service element of the engagement model.

Which one of our partnering arrangements would suit your needs?

Project-based:

  • Team built and resources provided on an as-needed basis
  • Ideal for short- and long-term projects and those where different skill sets will be required

Resource-based:

  • Dedicated resources for a period of time
  • IIdeal for long-term projects, such as maintenance and migration

Technology/Offshore Development Center (ODC):

  • Dedicated staff (fixed headcount) and facilities
  • Ideal for long-term projects, such as maintenance and migration

Build, Operate and Transfer (BOT):

  • We build the offshore setup, operate it for a set period and transfer the ownership and operation of the facility to the customer for an agreed price
  • Minimize risks associated with new market and remote operations for clients and offer financial transparency

Joint venture:

  • Long-term commitment from both partners
  • Maximizes synergies, price benefits, increased management commitment and dedicated resources, separate P&L
  • Maximizes risk/reward sharing arrangement
  • Provides for further financial gain to the customer

Capacity Pooling model:

  • Ideal for application maintenance projects
  • Ensures that resources are always available to clients
  • Team has two components, both trained on the relevant applications, tools, and technologies. A fixed team, for which client pays, is set to meet average demand and a buffer team, for which charges are based on use, addresses spikes in demand.
  • Ideal in situations where we have other ongoing projects where similar tools and technologies are used

Gain sharing:

  • Uses service level agreements (SLAs)
  • Receives a fixed rate plus percentage of savings/gain

Shared risk/reward:

  • Using SLAs and business benefit
  • Receives a fixed rate plus percentage of saving/gain

Business benefit-based:

  • Uses business metrics
  • Receives a percentage of profit

To read representative case studies for some of the partnership models, click here.