Service Model » Relationship Model
:: Business Model
MGL is fully flexible in fashioning IT partnering arrangements that are tailored to our client’s requirements. For example, we devised the BOT (Build, Own, Transfer) model for a leading telecom company; and we conceived the Capacity Pooling model for a leading global bank.
Our business partnership models
Every partnering model will be drawn upon services that are necessary for the fulfillment of that engagement. A defined process and a methodology govern every service element of the engagement model.
Which one of our partnering arrangements would suit your needs?
Project-based:
- Team built and resources provided on an as-needed basis
- Ideal for short- and long-term projects and those where different skill sets will be required
Resource-based:
- Dedicated resources for a period of time
- IIdeal for long-term projects, such as maintenance and migration
Technology/Offshore Development Center (ODC):
- Dedicated staff (fixed headcount) and facilities
- Ideal for long-term projects, such as maintenance and migration
Build, Operate and Transfer (BOT):
- We build the offshore setup, operate it for a set period and transfer the ownership and operation of the facility to the customer for an agreed price
- Minimize risks associated with new market and remote operations for clients and offer financial transparency
Joint venture:
- Long-term commitment from both partners
- Maximizes synergies, price benefits, increased management commitment and dedicated resources, separate P&L
- Maximizes risk/reward sharing arrangement
- Provides for further financial gain to the customer
Capacity Pooling model:
- Ideal for application maintenance projects
- Ensures that resources are always available to clients
- Team has two components, both trained on the relevant applications, tools, and technologies. A fixed team, for which client pays, is set to meet average demand and a buffer team, for which charges are based on use, addresses spikes in demand.
- Ideal in situations where we have other ongoing projects where similar tools and technologies are used
Gain sharing:
- Uses service level agreements (SLAs)
- Receives a fixed rate plus percentage of savings/gain
Shared risk/reward:
- Using SLAs and business benefit
- Receives a fixed rate plus percentage of saving/gain
Business benefit-based:
- Uses business metrics
- Receives a percentage of profit
To read representative case studies for some of the partnership models, click here.